1) When will my order ship?
We try to ship out orders as fast as possible. If you ordered replacement parts they can ship anywhere from 2-5 business days after you place your order. Customized consoles currently have a 5 business day handling time.
Any changes to this estimated time will be displayed on the front page banner at the top.
Customized consoles are made by hand to order. We do not ship items on weekends. Please wait until this stated time period is up before asking why has your item not shipped yet.
2) How will my order be shipped?
We ship all items via USPS. Depending on how many items you order we may ship it via USPS First Class Mail or USPS Priority Mail. If you order items worth more than $35 you will receive USPS First Class Mail for free. USPS Priority Mail is available to all buyers at an additional cost.
We ship all items via USPS. We offer two different methods. USPS First Class International mail is the cheaper option that can take 7-21 business days. USPS Priority Mail International is the more expensive option that can take 6-10 days. Please realize that this is in addition to our stated handling time.
3) How to cancel my order?
If you would like to cancel your order please email us at firstname.lastname@example.org or send us a message through our contact page. If the shipping label has already been purchased and printed, we are unable to cancel the order.