Returns

1) Do you offer returns?

We are sorry to hear that there is a problem with your order and we are here to help you through any issues. 

• We offer 30 day returns on all items.
• The items must be returned in the same condition it was sent.
• Any damages incurred during installation/return shipping will be subtracted from the refund amount.
• Original shipping charges are non-refundable.
• We also offer 30 day returns on customized consoles.
• There is a 10% restocking fee.

2) How can I start a return:

Please send us a message through our email at sales@godofgamingshop.com. Please include your ORDER # and the item you would like to return. 

3) What happens if I receive a damaged item?

• We stand by our products. If you receive a damaged item we will work with you to get you a fully functional item.
• We ask customers to not try to fix any damages that a console can have. DO NOT OPEN ANY CONSOLES. This will void any warranty we provide on it. 
• We also do not accept returns/refunds/exchanges on SELF-MODIFIED items.
• We don't offer refunds for any games that come with cosmetic/label damage. Only for non-working games. 

4) How can I exchange an item?

Please send us a message through our email at sales@godofgamingshop.com. . Please include your ORDER # and the item you would like to exchange it for. We work with you to get you the item that you want.